Shipping policy

Every Wesley Willis order ships free within the United States. Here's what happens between checkout and your doorstep.

Where we deliver

We deliver to addresses across the United States. We aren't able to ship to addresses outside the US right now.

Shipping cost

Standard shipping is free on every order. There's no minimum spend and no code to enter. The price you see at checkout is the price you pay.

How long it takes

Order cutoff time: 2:00 PM EST, Monday through Friday. Orders placed after 2:00 PM EST, or on a weekend or US public holiday, begin processing the next business day.

Handling time: 1 to 2 business days. This is the time it takes us to prepare your order and hand it to the carrier.

Transit time: 6 to 10 business days from the day your order ships.

Put together, most deliveries arrive within 7 to 12 business days of ordering. Business days are Monday through Friday and don't include weekends or US public holidays.

During busy periods such as holidays and launches, deliveries can take a little longer. If your order hasn't arrived within 15 business days, get in touch and we'll chase it down for you.

Tracking

As soon as your order is on its way, we'll email you a tracking number. Tracking can take 2 to 3 days to show its first scan, so don't worry if it looks quiet at the start.

One order, more than one parcel

If you order several items, they may travel separately so nothing has to wait. Each parcel gets its own tracking number and you won't pay anything extra.

Wrong address?

Spot a mistake in your shipping address? Email us as soon as possible and we'll do our best to correct it before the order leaves. Once a parcel is with the carrier we can't reroute it, and we can't refund orders delivered to an incorrect address supplied at checkout.

Lost or delayed parcels

If tracking stalls or a parcel is marked delivered but hasn't shown up, contact us. We'll open an investigation with the carrier and, if the parcel is confirmed lost, send a replacement or refund you in full.